Question 1

How do I create an account?

Accepted Answer

Click Sign up in the header. You can register with email and password or continue with Google. New accounts start with a free monthly credit allowance.

Question 2

How do I reset my password?

Accepted Answer

On the Sign in page, choose Forgot password and follow the email link. The reset link expires for security — request a new one if it does.

Question 3

How do I delete my account?

Accepted Answer

Contact us from the Contact page using the address on your account. We permanently delete your profile, history, and personal data within 30 days.

Question 4

What is a Research Credit?

Accepted Answer

A Research Credit pays for one full AI deep-research run on a token. That covers the full multi-stage pipeline — evidence gathering, ten-category analysis, scoring, and the final verdict.

Question 5

What is a Public Report?

Accepted Answer

Public reports are recently-generated verdicts that are served instantly. The analysis is identical to a full research run.

Question 6

Why do public reports not cost credits?

Accepted Answer

The expensive part of research is running the AI pipeline. Once a report exists, serving it again costs us nothing — so it costs you nothing. Credits only apply when you trigger new analysis.

Question 7

How do report updates work?

Accepted Answer

Updating a report fetches the latest available research for the coin. This costs one credit, the same as a new research request.

Question 8

Why did my credits reset?

Accepted Answer

Subscription plans include a monthly allowance of credits that resets on your billing date. Unused monthly credits do not roll over. Credits you purchase à la carte never expire.

Question 9

How do subscriptions work?

Accepted Answer

Each plan includes a monthly credit allowance plus full access to history, watchlists, and exports. See pricing for the current tiers.

Question 10

Can I cancel anytime?

Accepted Answer

Yes. Cancel from your Account page at any time. You keep access until the end of the current billing period, and you are not charged again.

Question 11

Do unused monthly credits expire?

Accepted Answer

Monthly subscription credits reset each billing cycle and do not roll over. Purchased credit top-ups do not expire.

Question 12

Can I buy additional credits?

Accepted Answer

Yes. You can top up at any time from the pricing page without changing your plan.

Question 13

How is the AI score calculated?

Accepted Answer

Each token is scored 0–10 across ten categories (technology, team, tokenomics, security, adoption, community, governance, roadmap, competition, catalysts). Scores are derived from the same evidence the written analysis cites — not from price action. The overall verdict is a weighted aggregation that favors fundamentals over momentum.

Question 14

Where do the sources come from?

Accepted Answer

Official documentation, GitHub, on-chain data, audit firms, reputable industry publications, governance forums, and verified social channels. Every section surfaces its sources so you can verify the underlying evidence yourself.

Question 15

How often are reports updated?

Accepted Answer

Reports are updated as new evidence becomes available. You can update any report at any time to get the latest analysis.

Question 16

Is this financial advice?

Accepted Answer

No. CryptoVerdict provides research and analysis for informational purposes only. See our disclaimer for full details.

Question 17

Which payment methods are supported?

Accepted Answer

We accept all major credit and debit cards (Visa, Mastercard, American Express) through our payment processor. Additional methods such as Apple Pay and Google Pay are available where supported by your device.

Question 18

How do refunds work?

Accepted Answer

Unused credits and subscription periods are refundable within 14 days of purchase. Contact us with your order details and we will process the refund within a few business days.

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